Refund/Exchange Requests
• The USGA has a strict no-refund policy on all USGA championships. However, most tickets are transferrable. Those eligible can resell their U.S. Open tickets on the official USGA Resale Marketplace which operates each spring.
• Exchanges: can only process exchanges of equal or higher value, so if a ticket buyer is exchanging for a less expensive day, they will need to purchase additional tickets.
The USGA has a strict no refund policy on tickets to all USGA Championships. However, all tickets are transferrable. Thus, you can forward them away to friends and family or sell them on a secondary website. Although we would hope you can attend, we make reselling your tickets very easy. Our official ticket resale website will go live around spring of 2025 through AXS, which is our official ticketing partner. All you will need to do is sign into your AXS account you created to purchase the tickets, click resell, then you select the price you want to sell the tickets for. After someone purchases them, the tickets go right to their account and the funds go into your account after the Championship which you can move into your bank account at any time.
Here is a step by step tutorial on how to manage mobile tickets and transfer tickets:
https://www.usga.org/content/usga/home-page/mobile-tickets.html
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